LendingTree names Royal United Mortgage, LLC #1 Lender for Customer Satisfaction in Home Lending for Q3
INDIANAPOLIS, INDIANA 10/15/2019 – Today, LendingTree®, the nation’s leading online loan marketplace, named Indianapolis based company, Royal United Mortgage LLC NMLS #13390 as the #1 Home Lender, across the country, in Customer Satisfaction for Q3 of 2019. Based on actual customer reviews, this list features the top lenders across the entire LendingTree network.
Having been named a Top 10 home lender consistently since 2014, this is the second consecutive quarter that Royal United has achieved the number one spot. “We are proud and honored to have received this award for the second consecutive quarter,” said Gabe Allen, Senior Vice President of Retail. “Our entire team; from Loan Advisors to those in Operations and our Administrative staff that work behind the scenes, are responsible for this award. Each pride themselves on providing a first-class experience for every customer we work with. If you read our reviews, within the thousands of overwhelmingly positive 5-star customer testimonials, you will see some that highlight opportunities we have to improve. We take time to respond and learn from each piece of critical feedback. We’re obsessed with the customer experience and expect to continue to be the #1 lender at LendingTree by reinvesting in our customers and team members to provide the best pricing, most secure technology, simplest process, and best mortgage solutions available on the market.”
Lender rankings for this award are based on a weighted average of overall rating and the total volume of customer reviews for mortgage, personal, auto and home equity loans. Lenders were rated on offered rates, fees, and closing costs, responsiveness, customer service, and overall customer experience. LendingTree provides consumers access to currently more than 500 lenders from across the country. LendingTree’s network of lenders provides a variety of loan products including home loans, personal loans, credit cards, student loans, business loans, home equity loans/lines of credit, auto loans and more. To learn more about our lenders, visit http://www.lendingtree.com/mortgage-lenders.
About Royal United Mortgage
Royal United Mortgage, LLC, headquartered in Indianapolis, Indiana, is a privately-held, employee-owned mortgage lender. In business since 2008, the company offers clients new home mortgage, refinancing, and home equity products. The business was founded with the mission to enrich the communities it serves. It does so by offering an informed choice, competitive pricing, and by training employees to advise clients toward the best mortgage solutions for both their short and long-term financial goals.
LendingTree (NASDAQ: TREE) is the nation’s leading online marketplace that connects consumers with the choices they need to be confident in their financial decisions. LendingTree empowers consumers to shop for financial services the same way they would shop for airline tickets or hotel stays, comparing multiple offers from a nationwide network of over 500 partners in one simple search, and can choose the option that best fits their financial needs. Services include mortgage loans, mortgage refinances, auto loans, personal loans, business loans, student refinances, credit cards and more. Through the My LendingTree platform, consumers receive free credit scores, credit monitoring, and recommendations to improve credit health. My LendingTree proactively compares consumers’ credit accounts against offers on our network and notifies consumers when there is an opportunity to save money. In short, LendingTree’s purpose is to help simplify financial decisions for life’s meaningful moments through choice, education, and support. LendingTree, LLC is a subsidiary of LendingTree, Inc. For more information, go to www.lendingtree.com, dial 800-555-TREE, like our Facebook page and/or follow us on Twitter @LendingTree.