LendingTree names Royal United Mortgage, LLC #1 Lender for Customer Satisfaction in Home Lending for Q1.

April 21, 2020

INDIANAPOLIS, INDIANA 4/21/2020 – Today, LendingTree®, the nation’s leading online loan marketplace, named Indianapolis based company, Royal United Mortgage LLC NMLS #13390 as the #1 Home Lender, across the country, in Customer Satisfaction for Q1 of 2020. Based on actual customer reviews, this list features the top lenders across the entire LendingTree network.

Having been named a Top 10 home lender consistently since 2014, this is the fourth consecutive quarter that Royal United has achieved the number one spot. “We are incredibly honored to begin 2020 as LendingTree’s #1 Lender in Customer Satisfaction for the fourth consecutive quarter!” said Gabe Allen, Senior Vice President of Retail. “There are many great mortgage lenders within LendingTree’s lender network and it makes this award that much better.  This is a direct reflection of our amazing loan advisors, operations team members, and every other team member that plays a role in the customer experience. We also have to thank every one of our customers who took the time to provide feedback on the service levels and experience they had with Royal United Mortgage.  If you read our reviews, within the thousands of overwhelmingly positive 5-star reviews, you will also find areas of opportunity and improvement. We pride ourselves on taking the time to respond and learn from each piece of critical feedback. Our commitment is to continue providing best-in-class service in 2020 and never losing sight of creating the best possible experience for our customers!”

Lender rankings for this award are based on a weighted average of overall rating and the total volume of customer reviews for mortgage, personal, auto and home equity loans. Lenders were rated on offered rates, fees and closing costs, responsiveness, customer service and overall customer experience. LendingTree provides consumers access to currently more than 500 lenders from across the country. LendingTree’s network of lenders provides a variety of loan products including home loans, personal loans, credit cards, student loans, business loans, home equity loans/lines of credit, auto loans and more. To learn more about our lenders, visit http://www.lendingtree.com/mortgage-lenders.



About Royal United Mortgage

Royal United Mortgage, LLC, headquartered in Indianapolis, Indiana, is a privately-held, employee-owned mortgage lender. In business since 2008, the company offers clients new home mortgage, refinancing, and home equity products. The business was founded with the mission to enrich the communities it serves. It does so by offering an informed choice, competitive pricing, and by training employees to advise clients toward the best mortgage solutions for both their short and long-term financial goals. Visit RoyalUnitedMortgage.com for more information.

About LendingTree

LendingTree (NASDAQ: TREE) is the nation’s leading online marketplace that connects consumers with the choices they need to be confident in their financial decisions. LendingTree empowers consumers to shop for financial services the same way they would shop for airline tickets or hotel stays, comparing multiple offers from a nationwide network of over 500 partners in one simple search, and can choose the option that best fits their financial needs. Services include mortgage loans, mortgage refinances, auto loans, personal loans, business loans, student refinances, credit cards and more. Through the My LendingTree platform, consumers receive free credit scores, credit monitoring and recommendations to improve credit health. My LendingTree proactively compares consumers’ credit accounts against offers on our network, and notifies consumers when there is an opportunity to save money. In short, LendingTree’s purpose is to help simplify financial decisions for life’s meaningful moments through choice, education and support. LendingTree, LLC is a subsidiary of LendingTree, Inc. For more information, go to www.lendingtree.com, dial 800-555-TREE, like our Facebook page and/or follow us on Twitter @LendingTree.


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